Shipping & Returns at Shinisen: Effortless & Secure
Shipping:
At Shinisen, we're dedicated to delivering your stylish finds as swiftly and securely as possible.
*Processing Time: Orders typically take 1-3 business days to process. *Estimated Delivery: Once shipped, you'll receive a tracking number. Delivery times vary depending on your location and chosen shipping method. * Standard Shipping: 5-10 business days * Expedited Shipping: 2-5 business days *International Shipping: We ship globally! Delivery times and rates vary. *Tracking: Track your package's journey every step of the way with the tracking number provided.
Returns:
We want you to love your Shinisen purchases! If, for any reason, you're not completely satisfied, we offer a hassle-free return policy:
*Return Window: You have 30 days from the delivery date to return unworn, unwashed items with tags attached. *Return Process: 1. Contact our customer service team at info@shinisen.com to request a return authorization. 2. Carefully repackage the item(s) and include a copy of your packing slip. 3. Ship your return to the address provided by our customer service team. *Refunds: Once your return is processed, you'll receive a refund to your original payment method.
Need Help?
Reach out to our friendly customer service team at info@shinisen.com.