Shinisen FAQs: Your Questions Answered

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*Where is Shinisen located? Shinisen LLC is officially registered in Colorado, USA.

*What makes Shinisen unique? Shinisen isn't just about clothes, it's about empowering women. We curate exclusive collections designed to elevate your style and confidence, celebrating individuality and self-expression.

*What sizes do you offer? We offer a wide range of sizes to flatter every figure. Our size chart is detailed and accurate, so please refer to it carefully when selecting your size.

*How do I track my order? Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's journey directly on the carrier's website.

*What are your shipping options? We offer Standard Shipping and Expedited Shipping options. Estimated delivery times vary depending on your location and chosen shipping method.

*Do you ship internationally? Absolutely! We proudly ship globally. Please note that international shipping times and rates may vary.

*What is your return policy? We want you to love your Shinisen purchases. You have 30 days from the delivery date to return unworn, unwashed items with tags attached for a full refund.

*How do I initiate a return? Contact our customer service team at info@shinisen.com to request a return authorization.

*When will I receive my refund? Once your return is processed, you'll receive a refund to your original payment method. Please allow [Number] business days for the refund to reflect in your account.

*Can I exchange an item? While we primarily offer refunds, please contact our customer service team at info@shinisen.com. We'll do our best to assist you with finding a suitable exchange.

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I have a question that isn't answered here. Who can I contact?

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Our friendly customer service team is always happy to help! Reach out to us at info@shinisen.com